Responsible Gaming at
teacock — Play Smart, Stay Safe
teacock is committed to providing Bangladesh players with a safe, fair, and enjoyable betting experience. Our responsible gaming programme offers deposit limits, self-exclusion tools, session time-outs, and direct support access — because your well-being always comes first.
Our Pledge
teacock's Commitment to Responsible Gaming
At teacock, responsible gaming is not a legal formality — it is a core part of how we operate. We believe that betting and casino games should be an enjoyable form of entertainment, never a source of financial harm or personal distress. Every feature, tool, and policy described on this page has been designed with the safety of Bangladesh players in mind.
Player-First Approach
teacock places the safety and well-being of players above commercial considerations. Our responsible gaming programme is integrated directly into the platform — not hidden in a corner of the website. We make it straightforward for every Bangladesh player to access their account controls, set limits, or request a break at any time.
Strict 18+ Enforcement
All teacock accounts undergo age verification during the registration and KYC process. Minors are strictly prohibited from opening an account, making a deposit, or participating in any betting or casino activity on teacock.net. Any account found to belong to a player under 18 will be permanently closed and all funds returned.
Practical Player Tools
teacock provides a suite of self-management tools — including deposit limits, loss limits, session time-outs, cooling-off periods, and full self-exclusion — so that players can stay in control of their gambling activity. These tools are available directly within your account settings and take effect immediately upon activation.
Awareness & Education
teacock proactively shares responsible gaming information with all registered players. We provide guidance on recognising the warning signs of problem gambling, how to talk to friends and family about gambling concerns, and where to seek professional help — particularly for players based in Bangladesh and the wider South Asian region.
No Pressure Marketing
teacock does not send promotional materials to players who have activated responsible gaming restrictions or self-exclusion. Players who have opted out of marketing communications will not receive bonus offers, free bet promotions, or any other commercial messages during or after their restriction period.
24/7 Support Access
Our dedicated support team is available around the clock via live chat, email, and WhatsApp to assist any player who has concerns about their gambling behaviour. Support agents are trained to handle responsible gaming conversations with sensitivity, confidentiality, and without judgment. Bangladesh players can reach us in Bangladesh Standard Time (BST, UTC+6) at any hour.
Age Policy
18+ Age Restriction — Protecting Minors
teacock operates a strict 18-and-above age policy across all products and services. This applies to sports betting, live cricket wagering, casino games, slots, live dealer tables, and all promotional activities on teacock.net. Players based in Bangladesh must be at least 18 years of age to register, deposit, and play.
Policy Age Verification at Registration
Every player who opens a teacock account is required to provide their date of birth during registration. teacock's systems automatically flag any account where the stated date of birth indicates the applicant is under 18 years of age.
Additionally, as part of the KYC (Know Your Customer) verification process, players are required to submit a copy of a government-issued photo ID — such as a Bangladesh National ID card, passport, or driving licence — which confirms both age and identity. Accounts that cannot be verified as belonging to an adult aged 18 or above will be suspended pending further review.
- Age verification is mandatory before a player can make their first withdrawal
- teacock may request age verification documents at any point during the account lifecycle
- Players found to have provided a false date of birth will have their accounts permanently closed
- Any funds held in accounts closed due to underage gambling will be handled in accordance with applicable regulations
Parental Protecting Young People at Home
If you share a device, computer, or mobile phone with children or young people under the age of 18, teacock strongly recommends taking the following precautions to prevent accidental access to teacock.net and other gambling websites.
- Use parental control software — tools such as Net Nanny, Kaspersky Safe Kids, or Google Family Link allow parents to block access to gambling websites on shared devices
- Never save your teacock login credentials in your browser's autofill feature on a shared device
- Log out of your teacock account fully after every session on a shared device — do not rely solely on closing the browser tab
- Keep your teacock password confidential — do not write it down in a location accessible to children
- Talk openly with young people about the risks of gambling so they understand why these sites are restricted to adults
If you believe a minor has accessed your teacock account, please contact our support team immediately at [email protected].
Account Control
Self-Exclusion — Take a Break When You Need It
If you feel that your gambling is becoming difficult to control, or if you simply want to take a defined break from teacock, our self-exclusion tool allows you to block access to your account for a chosen period — or permanently. Self-exclusion is one of the most effective responsible gaming measures available and teacock makes it easy to activate.
Short-Term Break
Take a 24-hour, 48-hour, or 7-day break from your teacock account. During this period, you will not be able to log in, deposit, or place bets. Your account and balance are preserved and accessible again after the break ends.
- Go to Account Settings
- Select "Responsible Gaming"
- Choose "Take a Break"
- Select duration & confirm
Cooling-Off Period
Select a cooling-off period of 1 month, 3 months, or 6 months. This option is ideal for players who recognise they need an extended pause to reassess their gambling habits without fully closing their account.
- Access Account Settings
- Navigate to "Responsible Gaming"
- Select "Cooling-Off Period"
- Choose 1, 3, or 6 months
Long-Term Self-Exclusion
If you need a longer break, you can self-exclude from teacock for 1 year or 5 years. During this period, all marketing communications will be suspended and your account will be locked against login and deposits.
- Contact [email protected]
- Subject: "Self-Exclusion Request"
- Confirm your identity
- Choose 1-year or 5-year period
Permanent Closure
If you wish to permanently close your teacock account, our support team will process your request, return any remaining account balance, and ensure your account is closed so it cannot be reopened. This is irreversible.
- Email [email protected]
- Subject: "Permanent Account Closure"
- Complete identity verification
- Confirm withdrawal of balance
Financial Controls
Deposit & Loss Limits — Manage Your Budget
One of the most effective ways to keep gambling enjoyable is to set a clear budget and stick to it. teacock allows players to set daily, weekly, and monthly deposit limits and loss limits directly from their account settings. These limits help ensure that gambling remains a controlled form of entertainment rather than a financial burden.
Deposit Limits
Set a maximum deposit amount per day, per week, or per month via bKash, Nagad, Rocket, Upay, or any other supported Bangladesh payment method. Once your limit is reached, further deposits will be blocked until the limit period resets. You can reduce your deposit limit at any time with immediate effect. Increasing a deposit limit is subject to a 7-day cooling-off period before the higher limit takes effect, giving you time to reconsider.
Loss Limits
Set a maximum net loss amount per day, per week, or per month. Once your cumulative net losses within the chosen period reach your set limit, teacock will automatically prevent further betting activity until the limit period resets. Loss limits are calculated in BDT and apply across all teacock products including cricket betting, casino games, and slots. As with deposit limits, reductions take immediate effect while increases require a 7-day waiting period.
Bet/Stake Limits
In addition to deposit and loss limits, teacock allows players to set a maximum single-bet or single-spin stake limit. This is particularly useful for slots and live casino table games, where individual stakes can vary widely. Setting a stake limit helps prevent impulsive high-value bets during a session and keeps individual wagers proportionate to your overall entertainment budget.
Activity & Spend Statements
teacock provides registered players with full access to their account activity history, including a detailed transaction log showing all deposits, withdrawals, bets, wins, and losses. You can request a consolidated gambling activity statement covering any period of your account history by contacting [email protected] — this can be a useful tool for reviewing your habits and making informed decisions about your gambling budget.
Session Management
Time-Out & Session Controls — Stay in Control of Your Time
Spending too long gambling in a single session is one of the most common ways that recreational players begin to develop problems. teacock provides session management tools that help you monitor and limit the time you spend on the platform, so that gambling remains a brief, enjoyable activity rather than an extended habit.
Session Time Limits
Set a maximum session duration (e.g., 30 minutes, 1 hour, or 2 hours). When your session reaches the limit, teacock will display a notification and log you out automatically. This helps prevent extended unplanned play sessions.
Reality Check Reminders
Enable periodic reality check notifications that pop up during your session at intervals you define (e.g., every 30 minutes). Each reminder shows how long you have been playing and how much you have wagered, prompting you to decide whether to continue or stop.
Daily Play Hours
Specify the hours of the day during which you are permitted to access your teacock account. For example, you might choose to restrict access to evenings only or exclude late-night hours — a particularly useful tool if you find yourself gambling at times that affect your sleep, work, or daily routine.
Session History Log
Review a full log of your recent teacock sessions — including start time, end time, duration, and net result — directly from your account dashboard. Regularly reviewing your session history is a healthy habit that keeps your gambling activity transparent and self-aware.
Know the Signs
Warning Signs of Problem Gambling
Gambling becomes a problem when it stops being fun and starts negatively affecting your finances, relationships, mental health, or daily life. The following warning signs may indicate that gambling is no longer a controlled recreational activity. If you recognise any of these patterns in yourself or someone close to you, please reach out for help.
Chasing Losses Placing larger bets in an attempt to recover money lost in previous sessions, rather than accepting losses as part of the game.
Gambling Beyond Your Means Using money set aside for essential expenses — rent, food, bills, or education fees — to fund gambling deposits.
Inability to Stop Feeling unable to log out or stop playing even when you have planned to stop, or when your budget is exhausted.
Borrowing to Gamble Borrowing money from family members, friends, or financial lenders specifically to fund gambling activity on teacock or any other platform.
Concealing Gambling Activity Hiding the extent of your gambling losses from family members, keeping your teacock activity secret, or lying about how much time you spend gambling.
Neglecting Responsibilities Missing work, studies, family commitments, or social obligations in Dhaka, Chittagong, or elsewhere because of time spent gambling.
Mood Dependence on Outcomes Experiencing significant mood swings — irritability, anxiety, or depression — that are directly linked to gambling wins and losses rather than other life events.
Preoccupation with Gambling Spending a significant portion of your day thinking about past gambling sessions, planning future bets, or calculating potential winnings even when not actively playing.
Restlessness When Not Gambling Feeling anxious, bored, or restless during periods when you are unable to access teacock or other gambling platforms, and gambling primarily to relieve those feelings.
Check Yourself
Self-Assessment — How Is Your Gambling?
The following questions are adapted from widely used responsible gaming self-assessment tools. Answer each question honestly. If you answer "Yes" to three or more of the questions below, we strongly encourage you to activate a self-exclusion or cooling-off period and consider speaking with a professional counsellor.
Support & Resources
Getting Help — teacock Is Here for You
If you are concerned about your gambling behaviour — or that of a friend or family member — the following channels are available to you. All responsible gaming communications are treated with complete confidentiality. Our support team will never share details of responsible gaming conversations with third parties without your explicit consent.
Live Chat Support
Available 24 hours a day, 7 days a week. Click the live chat icon on any teacock page to connect with a support agent immediately. Live chat is the fastest way to activate account restrictions or discuss responsible gaming concerns in real time.
Email Support
Send your responsible gaming request or concern to [email protected]. Please include "Responsible Gaming" in the subject line so your message is routed to a specialist agent. Email responses are provided within 24 hours, typically much sooner.
WhatsApp Support
Reach the teacock support team directly via WhatsApp at +880 1700-000000. WhatsApp support is available around the clock and is a convenient option for Bangladesh players who prefer messaging over email or live chat.
Policy Responsible Gaming Policy Updates
teacock reviews and updates its Responsible Gaming Policy on a regular basis to ensure it reflects current best practices in player protection. Material changes to this policy will be communicated to registered players via their registered email address. The most current version of this policy is always available at teacock.net/responsible-gaming.
If you have any suggestions for how teacock can improve its responsible gaming programme, or if you feel that our current tools are not meeting your needs, please contact us at [email protected]. Player feedback is an important part of how we develop and improve our responsible gaming offering.
Last updated: January 2026 | teacock — Safe & Reliable Platform for Bangladesh Players | 18+ Only | Play Responsibly
Play Responsibly
Enjoy teacock — Safely and Confidently
Now that you are familiar with teacock's responsible gaming tools and commitment to player safety, explore our full range of cricket betting, premium slots, and live casino games — all on a secure, SSL-encrypted platform built for Bangladesh players.